Emergency Information

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Evacuation Alerts - Zonehaven

Floodwater Safety

Food Safety for a Power Outage

Preparing for a Flood

Shelter Resources

The Red Cross has established a 24/7 shelter at the San Mateo Event Center at 1346 Saratoga Drive in San Mateo. Motorists should drive into the Delaware Street entrance, park and walk through Gate 15.

Homeless residents in need of shelter should contact the CORE agencies.

Storm Resource Phone Numbers

Please call 2-1-1 for all non-emergency, storm-related issues.

If you see downed trees, traffic signals out, non-emergency localized flooding, you can also:

  • Submit a report online at See Click Fix. This is the quickest way to get the issue resolved as the request will go directly to the appropriate City department.
  • Parks and Recreation: (650) 829-3837
  • Public Works: (650) 877-8550

If you are experiencing a power outage, please visit www.pge.com/outage. This is the best resource to find out when your power will be restored.