Submit a Request

The City of South San Francisco has a launched an online and mobile application called Engage SSF. This app makes it easy to report non-emergency issues from a smartphone, tablet or desktop computer. The City tracks these issues and will provide updates as they are acknowledged and resolved. Keep in mind your issues will be addressed during normal business hours. If this report comes in on a holiday, weekend or after hours, it will be addressed the next business day.

Submit a Request

Or Download the Mobile App from the Apple App or Google Play Stores

Note - If you are reporting an issue which needs immediate attention (for example, a sewer overflow) after business hours, please contact Police Communications at (650) 873-3333, who will dispatch our after-hours Standby staff.

Please Note: Engage SSF is not to be used for emergencies. For urgent matters that require immediate attention or a police response, call 9-1-1.