Frequently Asked Questions

The South San Francisco City Council meets the second and fourth Wednesday of each month, 7 p.m., at the Library | Parks and Recreation, Council Chambers, 901 Civic Campus Way, in South San Francisco. Free public parking is available in the Library | Parks and Recreation parking lot.

Past City Council meetings are archived and available online by visiting the City Clerk's webpage.

Digital copies of regular City Council meetings are available from the City Clerk's Office by completing a Public Records Act Request. The City Clerk's Office is located at City Hall, 400 Grand Ave., First Floor, South San Francisco. There is a $10 charge per copy.

For information about the Airport Noise Insulation Program, please email christina.fernandez@ssf.net.

Yes! The City of South San Francisco launched a new online mobile app called Engage SSF, where you can report from the convenience of your smartphone, tablet, or computer non-emergency issues. All you need to do is to sign up! Once you submit a non-emergency issue, the City assigns it a number and tracks it, providing you with updates until it is resolved. Please note that non-emergency issues are addressed Mondays through Fridays; those received after hours, weekends, and/or on a holiday, are addressed the next business day.

To contact the Mayor and the City Council, please email council@ssf.net or call 650.877.8504.

For information on obtaining parking permits please visit the City's Parking and Permits webpage or call the Finance Department at 650.877.8505.

Businesses that want to be located in South San Francisco and those that provide services in South San Francisco must have a City business license.

For information, please visit our Business License Information page or call the Business License Office, which is part of the Finance Department, at 650.877.8505. You may also want to visit the Economic and Community Development Permit Center or call 650.877.8535 to see if you may need any other applicable permits.

No, the City of South San Francisco does not provide marriage licenses or perform marriage ceremonies. Marriage licenses must be obtained in person at the San Mateo County Assessor-County Clerk-Recorder's Office, Clerk-Recorder's Division, at 555 County Center, First Floor, in Redwood City Economic and Community Development's Permit Center. For more information, please visit the County Clerk-Recorder website or call 650.363.4500.

No, instead please visit U.S. Passport Help Guide for more information on passports.

Want to film in South San Francisco? Please visit the Film Permits webpage, open the Film Permit Package, and follow the instructions. For questions, please contact the City Manager's Office at 650.877.8502.