Passport Services

City of South San Francisco City Clerk's Office United States Passport Acceptance Facility

The City Clerk's office will offer the following passport services by appointment only:

  • First-time passports
  • Passport renewals for passports issued before the applicant was 16 years of age
  • Renewals for expired passports issued more than 15 years ago
  • Replacements for lost, stolen, or damaged passports

Please note: only the U.S. Department of State can determine eligibility for, and issue, a U.S. passport.

There is NO grace period for appointments. Please arrive on time with completed application(s), original documentation, two separate forms of payment and passport photograph(s). Not doing so will result in you having to reschedule your appointment. Also, note that all applicants, including minors, MUST be present for the passport appointment.

The City Clerk's office is responsible for the following:

  • Reviewing your passport application for completeness,
  • Establishing proof of identify of the applicant,
  • Verifying citizenship information,
  • Administering an oath,
  • Witnessing applicant's signature,
  • Collecting fees,
  • And packaging accepted applications and transmitting them to the U.S. Department of State.

Disaster Recovery Reform Act of 2018

When you return home after a major disaster, you may find that your passport is lost or damaged. With the passage of the Disaster Recovery Reform Act of 2018, Passport Services may now waive the passport application fee or the file search fee for victims of certain natural disasters.

Steps to Apply

  1. Complete Form DS-5504 (Replacement Passport Form)
  2. Get a new passport photo
  3. Complete Form DS-64 (Lost and Stolen Passport Form). Include:
    • The name of the disaster that caused your loss 
    • The address where you lost your passport  
    • The approximate date when the loss happened
    • A statement that your passport fees will not be reimbursed by other sources, such as a homeowner's insurance policy
  4. Submit your application
    • Traveling in more than 3 weeks? Mail Form DS-5504 (with new passport photo) and Form DS-64 to one of the two addresses listed on Page 2 of Form DS-5504.    
    • Traveling in less than 3 weeks? Make an appointment to apply at a passport agency or center. 

If you have urgent international travel, you may eligible to apply in person at a passport agency or center.

Visit the U.S. Department of State for more information.

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