Goals And Objectives

j0441428_thumb.pngThe Information Technology Department is responsible for providing centralized automated information processing, telecommunications, and network services to all departments and divisions within the City of South San Francisco.  The department provides project management, technical support, and assistance with the development and implementation of new systems.

The IT Department streamlines and facilitates citizen interaction through the City’s e-government initiatives and gives them the ability to access a variety of information 24 hours a day.  Via the Internet, citizens can view GIS maps, watch live and archived City Council and Planning Commission Meetings, check the status of their permit or plan inspections, download forms for licenses and permits, sign up for email notification services, and much more.

Goals and Objectives for Expanded Use of Technology
  1. GIS (Geographical Information System)
    Set up and educate staff on usage of the tools.
  2. LaserFiche
    Provide leadership, maintenance and structure for the existing departments.  Bring one additional department online. (Pending Funding) 
  3. External Services
    Continue to provide service to external clients e.g., the Water Quality Control Plant, the Town of Hillsborough, and investigate potential new client opportunities. 
  4. Website Redesign
    Update and redesign of current website to keep up with technology and trends.
  5. Strategic Plan
    Update the current Information Technology Strategic plan.
  6. Expand WiFi
    Create "hot spots" for the public to use, as well as updating the policy to accommodate use and create a public WiFi policy.
  7. Broadcast Equipment Replacement
    Replace 13 yr old system and cameras - fully funded.
Awards
  • Municipal Information Systems Association of California (MISAC)
  • Excellence in Information Technology - 2002-2003, 2003-2004, 2004-2005, 2005-2006, 2006-2007, 2007-2008, 2008-2009, 2009-2010,2010-2011,2011-2012,and 2012-2013