The South San Francisco Police Department Records unit is part of the Services Division.  The Records staff consists of four Records Specialists and one Senior Records Specialist.

The Records office is open to the public daily (Mon – Fri 7:30 am – 7:00 pm, Sat 9:00 am – 5:00 pm, Sun 1:00 pm – 5:00 pm).

PLEASE NOTE: The Police Department will be modifying the hours we are open to the public during the month of December, 2016.  The modified hours will be:

Monday – Friday:  8:00 am – 7:00 pm
Saturday – Sunday: (CLOSED)

The Records office is closed during the following city holidays:

  • New Year’s Day
  • Martin Luther King Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving Day
  • Day After Thanksgiving
  • Christmas Eve (4 Hours)
  • Christmas Day
  • New Year’s Eve (4 Hours)

The numerous duties for which Records personnel are responsible include:

  • Preparation of court packages for the District Attorney's Office
  • Data entry of pertinent information from written crime and traffic accident reports
  • Registration of narcotics and sex registrants
  • Mailing out notices to registered and legal and owners of towed/stored vehicles
  • Phoning owners of stolen vehicles when their vehicle has been recovered
  • Answering phone calls coming in on the business lines
  • Greeting and assisting the public at the front window
  • Livescan and ink fingerprints
  • Fulfilling requests for public record information

For fees related to vehicle releases, event permits, fingerprinting, and sale of police reports, the Police Department accepts cash, Visa, MasterCard, and Discover Card.